A person reads it
Notes are read by the studio, not by an automatic queue. If we need a clearer detail, we ask one question at a time.
Get in touch
Tell us the room, the frustration, and the season you hope to begin. A person from the studio reads every note. We reply using the email you give us.
Quick contact
We reply to project notes during studio hours. Share as much as you know: which room, what fails on an ordinary day, and whether you hope to stay in the house during the work.
Monday to Saturday, 8.00am to 6.00pm. Sunday is reserved for sites already underway.
Use this form. We do not publish a telephone number or a street address. The email you enter is how we write back.
A few sentences are enough for the first note. Photographs of the room help. Finish choices can wait until the walkthrough.
Notes are read by the studio, not by an automatic queue. If we need a clearer detail, we ask one question at a time.
If the room is a fit, we arrange a visit by appointment and measure the parts that will shape the plan.
You receive a scope, a guide of allowances, and a sequence. Nothing is treated as agreed until you say so in writing.
Drawings, orders, and site days follow the proposal. You keep the same lead.
Hearthly is a home improvement studio. We draw the room, choose the finishes with you, and build in a sequence the house can live through.